It's human nature to process information and form an opinion. Whether this information comes in the form of books, podcasts, social media, 'that new business guru', our families, teachers… the list goes on.
Sample body copy. Once we've formed an opinion, we tend to look for evidence that supports it and quietly ignore the evidence that doesn't. In a leadership team, that habit can harden into "the way we do things", and it becomes very hard to see the business any other way.
Ask before you answer
Sample body copy. Curiosity is the discipline of asking one more question before deciding. Why are our best customers our best customers? What would a competitor say we're bad at? What did we assume when we set this target?
Quite often, the problem a business thinks it has isn't the real one.
Three questions to take into your next management meeting
- What do we believe about our market that we haven't tested recently?
- Which decision are we avoiding, and why?
- Who outside this room would see this differently?
Sample body copy. None of these questions need a consultant to ask them. They do need someone willing to ask them out loud, and a team prepared to sit with the answers.
Founder of Biskit. Ed works with owners, MDs and leadership teams to work out what needs to change next, and then helps them make it happen.